Experience: 6 years in Chat Support Management, 1 year in Call Analysis (QA), 3 years in Telesales/Marketing
I previously worked for a chat support company that provides lead generation services for car dealerships. I have a very good command of the English language, which enables me to respond to clients in a timely manner during live chats. I've also had a lot of experience in workforce management, including administrative tasks like scheduling and monitoring the agents' performance. I am very familiar with Boldchat CRM, Google Apps, and MS Office applications. I am eager to learn new skills and broaden my knowledge. As a person who values loyalty and commitment, I want a job that will allow me to do my part in making the company successful in the long run.